Help/FAQs

General Contacts / Connections

General | Top

Q: What is my username?

A: Your username is the email you used to become an AATA member.

Q: What is my password?

A: When you first signed into the MyAATA site, you selected a password. If you’ve forgotten your password, then go to the home page and select “Can’t access your account?” You will then be asked to enter the email address that is your Username. An email will be sent to you to reset your password.

Q: How do I update my contact information?

A: Please contact the National Office at membership@arttherapy.org or 888-290-0878 to update your physical address or email address.

Q: How do I control what information is visible in My Profile?

A: Navigate to your profile page, then select the "My Account" tab and choose "Privacy Settings" from the drop-down menu. This will let you control what information is visible to whom.  After you’ve made changes, click the “Save Changes” button at the bottom of the page.


Contacts / Connections | Top

Q: How do I find other members?

A: Click the “Member Community" link found in the main navigation bar. Then, select “Directory.” The Directory lets you search for other users based on:
  • First and/or last name
  • Company name
  • Email address

Switch to the “Advanced Search” tab to refine your search results by:

  • City
  • State
  • Country

Q: How do I add contacts to my contact list?

A: There are several ways to add contacts. When you perform a search in the Directory, you will see an “Add as contact” button to the right of each person in your search results. Just click this button to send a contact request. If you click through and view an individual’s profile, you can click the contact request link to the right of his or her profile picture.

Q: Why should I add contacts to my contact list?

A: Creating this virtual address book makes it easy to send your contacts messages through the community site to stay in touch, ask questions or even build a referral network. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't.